Identity Alert Guide

As part of our commitment to consistently optimize your privacy and cybersecurity protections, BlackCloak is providing faster visibility into potential identity risks and integrating a wider range of real-time alerts to complement our existing identity theft protection.

For BlackCloak members with ID Theft and Credit Monitoring Alerts enabled, you receive in-app notifications for SSN usage, address changes, and real-time updates to your credit report. 

This moves members to a more proactive posture by providing direct visibility into potential identity threats. 

In-app enrollment can be conducted alongside a BlackCloak Concierge team-member, or independently. Ensuring your alerts are configured correctly is a key part of enabling this feature.

To ensure BlackCloak can send you notifications via your mobile:

On iPhone:

1. Navigate to Settings.

2. From Settings, scroll down to Apps.

3. Within Apps, scroll to BlackCloak. Select BlackCloak.

4. Select Notifications, and toggle Allow Notifications.

On Android:

1. Navigate to Settings.

2. Select Notifications, then select Apps.

3. Locate BlackCloak from within the list of apps, and toggle notifications to On.

Our team is happy to assist you in ensuring your notifications are correctly configured. For assistance, please reach out to our Concierge Desk via (833) 882-5625 or ask@blackcloak.io.