Understanding the BlackCloak App

We’ve designed the Your Profile settings section in-app to give members control and visibility: New Profile Dashboard: Quickly view your plan tier,...

We have redesigned our Notification Preferences as of May 2026 to be more resilient and user-friendly. This feature ensures you stay informed about yo...

Below is a list of the top reasons a mobile device or computer may display RED or Orange in the BlackCloak App. System Up-to-Date - If this status...

Learn about what the different colors found within the BlackCloak application stand for. Click here for the Common Reasons Why Your Device May Be Red...

By adding digital and physical assets to the BlackCloak mobile app, you can manage your data at any time To add assets in your BlackCloak mobile appli...

Learn how to add physical and digital assets in your BlackCloak mobile application.

In this video, learn how to change an orange light back to green within your BlackCloak application.

You may see a dialogue box asking you to install a “Helper Tool.” It will look like this. You will see this dialogue box appear in certain situations:...

Learn how to update your device's operating system through the BlackCloak mobile application.

Learn how to access the sliding menu found within the BlackCloak mobile application.