Understanding the BlackCloak App
Common Reasons Why Your Device May Be Red or Orange
Below is a list of the top reasons a mobile device or computer may display RED or Orange in the BlackCloak App. System Up-to-Date - If this status...
Understanding the Colors in the App
Learn about what the different colors found within the BlackCloak application stand for. Click here for the Common Reasons Why Your Device May Be Red...
Adding Assets to the BlackCloak Mobile Application
By adding digital and physical assets to the BlackCloak mobile app, you can manage your data at any time To add assets in your BlackCloak mobile appli...
How to Add Assets in the BlackCloak Mobile App
Learn how to add physical and digital assets in your BlackCloak mobile application.
How to Turn Orange Lights to Green in Your BlackCloak App
In this video, learn how to change an orange light back to green within your BlackCloak application.
Helper Tool Warning - Mac OSX
You may see a dialogue box asking you to install a “Helper Tool.” It will look like this. You will see this dialogue box appear in certain situations:...
Updating Your Device's Operating System Through the BlackCloak Mobile App
Learn how to update your device's operating system through the BlackCloak mobile application.
How to Access The Sliding Menu in the BlackCloak Mobile Application
Learn how to access the sliding menu found within the BlackCloak mobile application.
